We accept returns within 7 days of receipt, only if the delivery packaging has not been opened or the products are damaged or the wrong product was delivered.
The products must be returned in their original condition. We will not be responsible for any loss or damage caused after the delivery. You are expected to inspect the contents of your delivery as soon as your order arrives. Please note that we reserve the right to refuse any returned goods if the product has been used or tampered with. Kindly note we will not refund any delivery cost you have paid incase you requested to return goods already delivered to your home. No cash refund allowed but we can provide you a credit note that can be used on your next purchase via website. Customer is responsible for return shipping delivery charge using your preffered shipping method.
Products not eligible for Return:
- Promotion items
- Frozen & Chilled goods
- Open package, seal broken & used items
For any further clarifications, please contact us at +971 585952120 or send an email to [email protected]