Terms of Use

Please read these Terms of Use carefully before accessing or using this website.

The website www.cakecraftuae.com is owned and operated by Haji Mohd & Sons LLC. The trademark “Cake Craft UAE” is owned by Haji Mohd & Sons LLC.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Use and any other policies published on this website, including our Shipping Policy and Return Policy. If you do not agree with these Terms of Use, please do not use this website.

2. Changes to These Terms

We may update or amend these Terms of Use at any time by publishing the revised version on this page. Any changes become effective from the date they are posted on the website. It is your responsibility to review these Terms of Use periodically.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any other person. You may use the website to browse, review, and purchase products and services offered under the Cake Craft UAE brand.

4. Prohibited Conduct

When using this website, you agree not to:

  • Abuse, interfere with, or disrupt the website or its services
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Upload, post, or transmit any unlawful, harmful, defamatory, obscene, or fraudulent material
  • Upload viruses, malware, or any other harmful code
  • Attempt to gain unauthorized access to any part of the website, server, or systems
  • Use the website in violation of any applicable laws or regulations in the UAE
  • Collect, store, or misuse personal information belonging to others
  • Use any content from the website without permission where such use is not allowed by law

5. Intellectual Property

All content on this website, including but not limited to text, product descriptions, graphics, logos, icons, images, page layouts, design elements, and software, is owned by or licensed to Haji Mohd & Sons LLC unless otherwise stated. The trademark “Cake Craft UAE” and any related logos, brand names, or marks used on this website are the property of Haji Mohd & Sons LLC.

You may view, download, or print content from this website for personal, non-commercial use only. Any copying, reproduction, republication, upload, posting, transmission, distribution, or other use without prior written permission is prohibited.

6. Product Information and Website Content

We aim to ensure that product information, descriptions, pricing, stock availability, and images are accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Images shown on the website are for illustration purposes only. Actual products may vary slightly in color, packaging, size, finish, or appearance.

7. Orders and Acceptance

Placing an order on this website constitutes an offer to purchase. All orders are subject to acceptance, availability, verification, and successful payment processing. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases involving pricing errors, product unavailability, suspected fraud, incomplete customer information, or other legitimate business reasons.

8. Pricing and Payment

All prices listed on the website are in UAE Dirhams (AED) unless otherwise stated. We accept approved payment methods displayed on the website at checkout, including Cash on Delivery where available.

You confirm that the payment details you provide are valid, accurate, and that you are authorized to use the payment method submitted with your order.

9. Shipping and Delivery

Shipping fees, delivery timelines, service areas, Cash on Delivery charges, remote-area charges, and related delivery terms are governed by our Shipping Policy. Delivery dates and timelines are estimates only and may vary depending on location, courier availability, weather, public holidays, customer availability, or other operational circumstances.

10. Returns, Refunds, and Cancellations

Returns, refunds, approved replacements, and return conditions are governed by our Return Policy. Order cancellation and modification requests are subject to our published policies and operational status at the time of request.

11. Customer Responsibilities

You are responsible for providing accurate and complete information when placing an order, including your name, delivery address, contact number, and any other relevant details. We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

12. Allergens, Perishables, and Product Suitability

Some products sold on this website may be edible, perishable, temperature-sensitive, or may contain allergens. Customers are responsible for reviewing product details carefully before purchase. If you have any concerns regarding ingredients, allergens, storage, handling, or suitability, please contact us before placing your order.

13. Third-Party Services and Links

This website may contain links to third-party websites or may rely on third-party service providers for payment, logistics, communication, or other services. We are not responsible for the content, policies, or practices of third-party websites or service providers except as required by applicable law.

14. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, Haji Mohd & Sons LLC shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of, or inability to use, this website or any products or services purchased through it.

Nothing in these Terms of Use excludes liability that cannot be excluded under applicable law.

15. Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to the website at any time without notice if we reasonably believe a user has violated these Terms of Use, applicable law, or the intended use of the website.

16. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms of Use or the use of this website shall be subject to the jurisdiction of the competent courts of the UAE.

17. Contact Us

If you have any questions about these Terms of Use, please contact us at info@cakecraftuae.com or call +971 58 592 3497.